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Error - {mandatory info} missing: parameter missing

Description

The tracker is not firing correctly because one or more mandatory info is sent with a missing parameter. Mandatory info: products IDs, prices, quantities, transaction ID, account ID, site type

Solution

Please ensure that:

  • the Criteo OneTag on the homepage includes:
    • your unique account ID
    • the correct site type (or "d" as a harcoded value)
  • the Criteo OneTag on the search listing page includes:
    • your unique account ID
    • the correct site type (or "d" as a harcoded value)
    • three product IDs
  • the Criteo OneTag on the product page includes:
    • your unique account ID
    • the correct site type (or "d" as a harcoded value)
    • the product ID of the product shown on the product page
  • the Criteo OneTag on the basket page includes:
    • your unique account ID
    • the correct site type (or "d" as a harcoded value)
    • the product ID, price and quantity of every product in the basket
  • the Criteo OneTag on the sales confirmation page includes:
    • your unique account ID
    • the correct site type (or "d" as a harcoded value)
    • the transaction ID
    • the product ID, price and quantity of every product purchased by the customer

Click here for more details about mandatory info.

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